La Divina By Aldea Thai Hotel Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Cozumel Manzana 81, Lote 1,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
465 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
room details
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Master King Suite
Max:
2 persons
640 sq. feet
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
room details
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Two-Bedroom Rooftop Penthouse Suite
Max:
6 persons
3070 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Private pool
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Stores/Commercial services
Dining
- Outdoor dining area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Cozumel Manzana 81, Lote 1,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Cozumel Manzana 81, Lote 1,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3100 ft
Av. Benito Juárez
Los Fundadores Park
5200 ft
Museums
3D Museum of Wonders
2200 ft
Mall
Quinta Alegria Shopping Mall
2200 ft
Church
Nuestra Senora del Carmen Catholic Church
2200 ft
Museums
Museo Frida Kahlo Playa Del Carmen
3400 ft
Night club
Coco Bongo
3000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
2200 ft
Gallery
Riviera Art Gallery
2200 ft
Gallery
La Galeria de Playa Art Gallery
2200 ft
Aquarium
Aquarium Beach
2200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
3300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
3800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
4000 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
4200 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
4500 ft
Store
ME Dive Center
2200 ft
Albatros
Martina Beach Club
3700 ft
Shopping Area
Plaza Calle Corazon
2300 ft
Night club
Mandala Playa del Carmen
2400 ft
Nearby
Beach
Mamita's Beach Club
1400 ft
Beach
Kool Beach Club
700 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Beach
Playacar
2200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2000 ft
Gallery
Tierra Huichol
1900 ft
Beach
Playa Mamitas
2200 ft
Shopping Area
Plaza Las Americas
1700 ft
Beach
Shangri-la's Beach
1200 ft
Restaurants
La Casa del Mariachi
700 ft
Avenida Cozumel Aldea Aldea Thai
La Cocina
800 ft
1a Av. Esquina Calle 26
Pepe's
100 ft
Conzumel
Ah Cacao Chocolate Cafe
700 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Chez Celine
1000 ft
5ta Avenida Con Calle 34 Centro
Senor Frog's Playa del Carmen
1200 ft
Calle Quinta Avenida Calle 22 Norte
Rockas Jamaican Kitchen
400 ft
Avenida 1 Between Calle 26 and Calle 28
Micaela's
700 ft
5ta Avenida Between Calle 28 & Calle 30
El Diez
700 ft
Quinta Avenida Cor. Calle 30
Fuego Restaurante y Cantina
3800 ft
38th Street And Avenida Quinta Mahekal Beach Resort
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.8
Location
8.6
Service
5.2
Dining
6.4
Eleanor
United States of America,
March
2025
6.8/10
I had a good stay overall, enjoying the spacious apartment and the gorgeous rooftop terrace. However, there were a few issues like broken loungers and some maintenance concerns that took away from the experience. The noise from construction nearby was a bit annoying too.
Rooms
7.0
The apartment was spacious and beautifully decorated, though the upkeep was lacking in some areas. I loved the design but noted broken loungers and issues with the sliding doors.
Service
5.0
The service was mixed; while some staff were helpful, I encountered some disrespectful behavior during check-in that was quite frustrating.
Location
9.0
The location was great, being just minutes from the beach and 5th Avenue, which is full of restaurants and shops. Super convenient for exploring Playa del Carmen!
Dining
6.0
Dining options were available at the hotel, but I wish there were more choices nearby for small meals.
Facilities
7.0
The facilities were decent with a nice pool and well-equipped kitchen. However, water supply issues on one day were disappointing.
Cliff
United States of America,
January
2025
5.4/10
La Divina By Aldea Thai has a great location, close to the beach and vibrant 5th Avenue. However, the accommodations fell short due to maintenance issues and noise disturbances. Overall, my stay was nice, but improvements could make it really good.
Rooms
9.0
The Master Suite with Sea View was lovely, spacious, and clean. though it could use some modern updates and better lighting. I also faced issues with the remote-controlled light not switching off.
Service
6.0
The housekeeping staff was amazing and very efficient. yet I found the front desk service frustrating, as they repeatedly asked for my ID despite clear prior communications.
Location
9.0
The location is perfect, right by the beach and a short walk to numerous restaurants and shops. which was a huge plus for enjoying local dining and entertainment.
Dining
8.0
While options at the hotel were decent, the best dining experiences were found nearby. I really enjoyed breakfast at Cafe Choux Choux, which was only about an 11-minute walk away.
Facilities
7.0
Facilities like the rooftop pool were nice and provided a great atmosphere. although my room faced construction noise and the shower pressure was quite low.
Randy
United States of America,
January
2025
6.0/10
I had high hopes for my stay at La Divina By Aldea Thai given its nice location close to 5th Avenue and restaurants. unfortunately, my experience was overshadowed by a series of disappointing issues. The service was far from what I expected, with the staff being rude and unprofessional at times. While the hotel has great amenities, they were marred by maintenance problems and noise disturbances from nearby bars.
Rooms
5.0
The room was beautifully designed, but disappointingly dark with inadequate lighting. and I experienced a weak shower pressure which was frustrating. I also noticed several broken items in the suite, including the showerhead and a mirror.
Service
5.0
I faced significant issues with the staff. they were often unhelpful and dismissive. Check-in was a hassle, and I felt disrespected during my interactions.
Location
7.0
The location was excellent for anyone looking to be in the heart of the action, just minutes away from the beach and vibrant restaurants. but the noise from nearby bars was unbearable, making it hard to relax.
Dining
6.0
Dining options were available at the hotel, and the selections looked promising, though I didn't experience them directly.
Facilities
5.0
While the gym was clean and well-maintained, I faced several maintenance issues. including a pool bathroom that was unpleasant due to other guests. Overall, more attention to cleanliness and repairs is needed.
Jason
United States of America,
January
2025
5.4/10
My stay at La Divina By Aldea Thai had its ups and downs. While the location was perfect, just minutes from the beach and close to 5th Avenue filled with dining options, I faced issues with the service that really impacted my experience. I found the hotel to be beautifully designed and clean, but some amenities, like the rooftop pool and the communication with staff, could use improvement. Overall, my experience was not what I had hoped for, especially for the price I paid. 😕
Rooms
7.0
The Aldea Two Bedroom Penthouse Suite was spacious and well-equipped, featuring a private rooftop pool which was a real gem. However, the room had an unusual smell on arrival and was overrun with mosquitoes. The second bedroom's bathroom was small but functional, though I felt more water could have been supplied for the size of the group.
Service
5.0
The service was where I faced significant challenges. Communication was lacking, and the staff was somewhat unhelpful. For instance, I had a rude encounter regarding my guests, and there were delays when I tried to check in a little early. Additionally, I had no access to the safe for my belongings during my stay.
Location
9.0
The location was a highlight of my trip. It was just a short stroll to the beautiful beach and 5th Avenue, where I found many great restaurants and shopping options. This made daily excursions easy and convenient.
Dining
5.0
Dining options within the hotel were limited, particularly with regard to the quality of food at the pool area. While I did enjoy the nearby offerings in Playa del Carmen, I hoped for a better dining experience on-site.
Facilities
6.0
Facilities included nice pools and other amenities, like housekeeping and room service, which added convenience. However, the rooftop area had construction noise during my stay, and the elevator system was frustratingly inconsistent.
Jerome
United States of America,
December
2024
6.8/10
I had a mixed experience at La Divina By Aldea Thai. While the location was fantastic and the rooftop terrace offered a stunning view, there were some significant issues with the amenities and service. The cleanliness of the private pool was a big letdown, and I found the front desk staff quite frustrating to deal with. Overall, it had its highlights, but a few improvements would enhance the experience.
Rooms
6.0
The room was well-designed and comfortable, featuring a fully equipped kitchen. However, I noticed some maintenance issues like old sockets and a loose towel holder.
Service
5.0
While the maids were amazing and very helpful, I found the front desk staff to be a hassle, asking for IDs multiple times and complicating our check-in process unnecessarily.
Location
9.0
The location was perfect, just a short walk from the beach and 5th Avenue, which was great for dining and shopping.
Dining
7.0
Dining options were available at the hotel, and I appreciated the ability to prepare food in my room, although the kitchen was lacking some basics.
Facilities
5.0
The rooftop pool and community pool were nice, but the private pool was murky when we arrived and took a long time to be cleaned properly.
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